A medical practice with an excellent billing process, but inaccurate coding will lose money or leave it on the table. But there are ways to avoid that scenario with the right staff and technology.

Once an EMR is up and running, how does the medical practice get back to a productive level? The post-launch answers reside in the pre-launch prep, according to health information professionals.

An old but popular expression notes that one bad apple can spoil the entire bunch. That proverb also holds true where employees are concerned. The key is to stop any negativity spread before it spirals out of control.

Patient satisfaction surveys, if done correctly, could prove extremely valuable to physicians. That, of course, begs the question, what is the wrong way to do a patient satisfaction survey?

The American Medical Association six principles for physician employment acknowledge the broad trend toward physician employment and provide broad guidance to enhance the physician-employer relationship.

Sometimes the best response to a negative online patient review is no response at all. But, if a physician decides not to let sleeping dogs lie, there are right and wrong ways to respond.

Lack of cultural fit is a key determining factor in a physician's decision to join or leave a medical practice. Dissatisfaction and the resulting turnover can be extremely expensive to a medical practice — as much as $100,000 per month.

Despite early returns indicating ACOs improve clinical quality, patient safety and patient satisfaction while containing health care costs, few physicians are buying into the concept, according to a survey.

Ensuring that your practice has a written policy on breaks and meals that all employees know and understand isn't just about improving morale — it is also a financial situation for practice owners.

Most physicians will say they're putting more time and effort into their medical practice than 10 or 15 years ago. But the important question is whether or not that extra time it used profitably. Unfortunately, they don't often know.